Frequently Asked Questions
Everything you need to know about our premium sublimation supplies.
What are sublimation blanks?
Sublimation blanks are specialized products coated with a high-quality polyester layer designed to absorb sublimation inks when heat and pressure are applied, resulting in vibrant, permanent designs.
How long does shipping take for bulk orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days, depending on your location and the size of the shipment.
Can I return unused blanks?
Yes, we accept returns on unused and undamaged items within 30 days of purchase. Please note that custom-made or used items cannot be returned due to the nature of the product.
Do you provide time and temperature settings for your products?
Absolutely. Each product listing on our website includes recommended temperature, pressure, and time settings to ensure you get the best results with your heat press.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For large wholesale orders, we also offer bank transfer options.
Are your blanks dishwasher and microwave safe?
Most of our ceramic and drinkware blanks are dishwasher and microwave safe once pressed, but we recommend checking the specific product description for individual care instructions.